cPanel Email
Supported Devices:
- Desktop Computers (Windows, macOS, Linux)
- Laptops (Windows, macOS, Linux)
- Smartphones (iOS, Android)
- Tablets (iOS, Android)
Supported Email Clients:
- Microsoft Outlook (Windows, macOS)
- Apple Mail (macOS, iOS)
- Mozilla Thunderbird (Windows, macOS, Linux)
- Android Mail App (varies by manufacturer)
- iOS Mail App (iPhone, iPad)
- Webmail (accessible via any modern web browser)
Supported Protocols:
- IMAP (Internet Message Access Protocol)
- Port 143 (non-secure)
- Port 993 (secure, SSL/TLS)
- POP3 (Post Office Protocol 3)
- Port 110 (non-secure)
- Port 995 (secure, SSL/TTLS)
- SMTP (Simple Mail Transfer Protocol)
- Port 25 (non-secure, often blocked by ISPs)
- Port 587 (secure, STARTTLS)
- Port 465 (secure, SSL/TLS)
DirectAdmin Email
Supported Devices:
- Desktop Computers (Windows, macOS, Linux)
- Laptops (Windows, macOS, Linux)
- Smartphones (iOS, Android)
- Tablets (iOS, Android)
Supported Email Clients:
- Microsoft Outlook (Windows, macOS)
- Apple Mail (macOS, iOS)
- Mozilla Thunderbird (Windows, macOS, Linux)
- Android Mail App (varies by manufacturer)
- iOS Mail App (iPhone, iPad)
- Webmail (Roundcube, accessible via any modern web browser)
Supported Protocols:
- IMAP (Internet Message Access Protocol)
- Port 143 (non-secure)
- Port 993 (secure, SSL/TLS)
- POP3 (Post Office Protocol 3)
- Port 110 (non-secure)
- Port 995 (secure, SSL/TLS)
- SMTP (Simple Mail Transfer Protocol)
- Port 25 (non-secure, often blocked by ISPs)
- Port 587 (secure, STARTTLS)
- Port 465 (secure, SSL/TLS)
Configuring Email on Supported Devices
IMAP Configuration
IMAP is recommended for accessing your email from multiple devices as it synchronizes your emails across all devices.
Incoming Mail Server (IMAP):
- Server: mail.yourdomain.com
- Port: 993 (SSL) or 143 (non-SSL)
- Username: your full email address (e.g., [email protected])
- Password: your email account password
Outgoing Mail Server (SMTP):
- Server: mail.yourdomain.com
- Port: 465 (SSL) or 587 (STARTTLS)
- Username: your full email address (e.g., [email protected])
- Password: your email account password
POP3 Configuration
POP3 is recommended if you prefer to download your emails and manage them locally on one device.
Incoming Mail Server (POP3):
- Server: mail.yourdomain.com
- Port: 995 (SSL) or 110 (non-SSL)
- Username: your full email address (e.g., [email protected])
- Password: your email account password
Outgoing Mail Server (SMTP):
- Server: mail.yourdomain.com
- Port: 465 (SSL) or 587 (STARTTLS)
- Username: your full email address (e.g., [email protected])
- Password: your email account password
Troubleshooting Common Issues
Cannot Send Emails
- Ensure SMTP authentication is enabled in your email client settings.
- Verify that the outgoing mail server (SMTP) settings are correct.
- Check if your ISP is blocking port 25; if so, use port 587 or 465.
Cannot Receive Emails
- Verify that the incoming mail server (IMAP/POP3) settings are correct.
- Check if your email account has exceeded its quota.
- Ensure that your firewall or antivirus software is not blocking your email client.
Synchronization Issues (IMAP)
- Ensure that you are using the correct IMAP server settings.
- Check your internet connection.
- Restart your email client or device.
For further assistance, please contact our support team
