We’re Always Here to Help – With Respect and Professionalism
At iCoreHosting, we are committed to providing sincere, timely, and effective support. Whether you're facing a technical challenge, need guidance, or have questions about our services, we’re with you every step of the way.
We believe that respectful and professional communication is essential to creating a positive support experience. Our approach is built around three core values:
1. Always Accessible
- You can reach us via multiple channels during business hours.
- Our servers are monitored 24/7 to ensure reliable and uninterrupted service.
2. Courteous and Supportive
- Every request is handled with patience, empathy, and a genuine desire to help.
3. Mutual Respect Matters
- We understand that technical issues can be stressful. Our team remains calm and professional at all times.
- We kindly ask that communication remains respectful and constructive from both sides so we can work together effectively.
Please Be Patient
We kindly ask for your understanding if we are currently attending to an earlier request. Once that case is resolved, we will proceed with your issue promptly and handle it with the same level of respect and professionalism.
How Can You Reach Us?
- Report a problem: https://www.icore.com.my/report-problem
- Email: [email protected]
- Telegram live chat: https://t.me/icorehosting
- WhatsApp: https://wa.me/60197429566
- Emergency (after office hours): +6019-7429566
Operation Hours:
Monday – Friday, 9:00 AM – 5:00 PM
Let’s keep every conversation solution-focused, respectful, and professional — that’s how we deliver the best support experience.
