Article Subject

Why affiliate commission shows a clearing date and cannot be withdrawn immediately after payment.

Table of Contents

1. Why commission is not withdrawable instantly

2. iCoreHosting affiliate commission delay setting

3. What clearing date means

4. Why this is important for refund protection

5. When commission becomes available

6. Common mistakes

7. FAQ

8. Use case

9. Summary

1. Why Commission Is Not Withdrawable Instantly

When a referred customer places an order and pays successfully, the affiliate commission is not released for immediate withdrawal.

This is because iCoreHosting uses a commission holding period before the amount becomes available.

During this period, the commission is waiting to clear. This helps confirm that the referred service remains active and that no refund, payment dispute, or cancellation happens shortly after payment.

Important: A paid invoice does not mean the affiliate commission is immediately ready for withdrawal.

2. iCoreHosting Affiliate Commission Delay Setting

iCoreHosting has set the affiliate commission delay to 100 days.

This means the commission will only be released after 100 days, and only if the referred account is still active at that time.

This setting exists to reduce risk and to prevent commission from being paid too early on orders that may later be refunded, disputed, cancelled, or terminated.

Important: Commission is reviewed over a 100 day period before it becomes available.

3. What Clearing Date Means

In the billing portal, you may see a column called Clearing Date.

The clearing date is the expected date when that commission is scheduled to finish the holding period.

If the referred service is still active and there are no refund or billing issues when that date arrives, the commission can then move into the available balance.

If the related service is no longer valid by the clearing date, the commission may not be released.

Important: Clearing date is not the payment date to affiliate. It is the date the commission is expected to complete its waiting period.

4. Why This Is Important for Refund Protection

Without a delay period, commission could be paid out first and later the customer may request a refund or trigger a payment dispute.

This would create unnecessary loss and accounting complications.

By delaying the commission release, iCoreHosting has time to confirm that the service remains active, the payment remains valid, and the order is not part of a short term or refundable situation.

This is especially important for higher value services where refund exposure can be more significant.

Important: The delay is used to protect against refunds, reversals, disputes, fraud risk, and short lived accounts.

5. When Commission Becomes Available

Commission becomes available only after all of the following are satisfied:

1. The referred customer has paid successfully.

2. The 100 day delay period has been completed.

3. The referred service is still active.

4. There is no refund, chargeback, dispute, or cancellation issue affecting the order.

5. Your approved balance has reached the minimum withdrawal requirement.

At iCoreHosting, once your available balance reaches RM100, you may submit a withdrawal request.

Payment is made via Maybank or Public Bank.

Common Mistakes

Mistake 1: Thinking commission can be withdrawn immediately after customer payment.

Mistake 2: Confusing clearing date with affiliate payout date.

Mistake 3: Ignoring the 100 day commission delay policy.

Mistake 4: Assuming all paid orders will definitely clear even if refund or cancellation happens later.

Mistake 5: Forgetting that the related service must still be active when the clearing date arrives.

Mistake 6: Expecting withdrawal before the available balance reaches RM100.

FAQ

Q1: Why can I see the commission but cannot withdraw it yet?
Because the commission is still within the 100 day holding period and has not reached the clearing date yet.

Q2: What does clearing date mean?
It is the expected date when the commission completes its waiting period, subject to the referred service still being active and valid.

Q3: Why does iCoreHosting delay affiliate commission?
To protect against refunds, disputes, reversals, fraud risk, and cancelled services.

Q4: What happens if the customer requests a refund?
If the order is refunded, disputed, cancelled, or otherwise becomes invalid before clearing, the commission may not be released.

Q5: How will I be paid?
Once your available balance reaches RM100, you may submit a withdrawal request. Payment is made via Maybank or Public Bank.

Q6: Do I need to be a hosting customer?
No. You can promote iCoreHosting without being a customer.

Q7: Does every paid order guarantee affiliate withdrawal?
No. The commission must first complete the 100 day clearing period, and the related account must still be active and valid.

Use Case

An affiliate refers a customer who orders a service and pays today.

The billing portal records the commission and shows a clearing date based on the 100 day affiliate commission delay setting.

During this period, the commission remains pending and cannot yet be withdrawn.

If the service is still active when the clearing date arrives, and there is no refund or dispute, the commission can then move into the available balance.

Once the available balance reaches RM100, the affiliate may submit a withdrawal request for payment via Maybank or Public Bank.

Summary

Affiliate commission at iCoreHosting is not released immediately after a service order is paid because a 100 day affiliate commission delay has been applied.

This means the commission will only clear if the related account is still active after the waiting period.

The clearing date shown in the billing portal is the expected completion date of that holding period.

This process helps protect against refunds, disputes, reversed payments, fraud risk, and short term invalid orders.

After the commission becomes available and your balance reaches RM100, you may submit a withdrawal request. Payment is made via Maybank or Public Bank.

Final Note: Paid first, clearing period next, withdrawable later.