Why iCoreHosting Disables the Manual Backup Feature in cPanel & DirectAdmin
At iCoreHosting, we are committed to providing our clients with fast, stable, and secure hosting performance. To maintain high-quality service across all accounts, we have disabled the manual backup feature in both cPanel and DirectAdmin for shared hosting users.
Why Is This Feature Disabled?
When users manually generate full backups from their hosting control panel (such as “Full Backup” in cPanel or “Admin Backup/Transfer” in DirectAdmin), it uses high system resources — CPU, RAM, and disk I/O. This can:
- Cause slower website loading speeds
- Disrupt other users on the same server
- Trigger temporary performance bottlenecks
- Reduce overall system stability
This risk increases when multiple clients trigger backups at the same time.
Our Safer, Smarter Backup System
Instead of allowing manual backups that could affect performance, iCoreHosting provides:
- Daily automatic backups run during low-traffic hours
- 14-day retention for peace of mind
- Secure backup of web files, emails, databases, and account settings
- Quick restore service available via support request
Need a Manual Backup?
If you need a manual backup before making changes or migrating your website, just submit a support ticket. Our team will assist you with a full export prepared safely in the background.
Thank You for Your Understanding
By disabling manual backup functions in shared hosting, we ensure that everyone benefits from faster, more stable server performance.
If you have any questions or need a custom backup, our support team is ready to help at https://www.icore.com.my/support.
